PRIVACY POLICY

Rivi Air Same Day Transport ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use and safeguard your personal information when you use our courier services or contact us through this website.

Information we collect

When you request a quote or book a delivery, we may collect: your name, phone number, email address, pickup and delivery postcodes, details about the item being transported, and any special requirements you provide. We also collect standard technical information such as IP address and browser type when you visit our site.

How we use your information

We use your information to provide quotes, arrange and complete deliveries, contact you about your job, provide proof of delivery, and respond to your enquiries. We may also use contact details to send service updates or relevant information where you have agreed to receive them.

Sharing your information

We do not sell your personal data. We share information only with the driver handling your delivery and, where necessary, with our insurance provider or as required by law.

Data retention

We retain delivery and quote records for as long as necessary to provide our services and meet legal or insurance requirements, then securely delete or anonymise them.

Your rights

You have the right to access, correct or request deletion of your personal data. To exercise these rights, contact us at info@riviaircouriers.co.uk.

Contact

If you have any questions about this policy or how we handle your data, please contact us at info@riviaircouriers.co.uk or 01908 713989.